FOIS – Freight operations Information system -माल परिचालन सूचना प्रणाली
Indian Railways carries a million tonnes of freight in a year & daily more than 5000 Freight trains run daily basis. Fois (Freight Operations Information System) generates nearly two-thirds of the IR revenues.

Indian Railways Freight services help in transporting Coal, iron & steel, Vehicles, motors, cement, Food grains, chemicals & fertilizers, petroleum products, Milk & containerized traffic.
These products are carried through special wagons according to the commodities. Passenger train use runs on fixed schedules from source & destinations but these freight trains are planned in real-time by the superiors based on the requirement/shipment.
Railway superior’s decision includes optimizing the schedule, route, cost-effective, wagons, locomotives, human resources & networks.
Now by seeing the growth & challenges to track the freight status, freight location & delivery details both for Indian railways & to the customer CRIS had developed a web application named FOIS – The Freight Operations Information System.
FOIS application helps in tracking and monitoring the movement of wagons, locomotives and unit trains. This FOIS now became a complete module for freight trains handling, billing and revenue collections.

FOIS services are :
1. Please enter 11- digit FNR Number Printed on Top-Left of Railway Receipt (RR) to check the FNR status FNR Enquiry
2. Get a roughly estimated charge from FOIS freight calculator Freight Calculator
3. Get freight rates information online for all commodities Freight Rates
4. enter station name or code the for the type of freight facility availableStation Help
5. Get restriction details for freight check here Restrictions Details.
6. Loading/Unloading Locations Over IR Zone wise, state wise loading & unloading information
7. Rail Handling Facility
8. CRT Locations
9. PFT Locations
All the FOIS services can be tracked at new website https://www.fois.indianrail.gov.in/FOISWebPortal/index.jsp
All FOIS e-customer login: https://www.fois.indianrail.gov.in/ecbs/JSP/Login.jsp
FOIS Old website:
https://www.fois.indianrail.gov.in/FoisWebsite/html/fois_home.htm
- Freight calculator Old: https://www.fois.indianrail.gov.in/foisweb/view/qry/TQ_FrgtCalcIN.jsp?txtLangFlag=E
- https://www.fois.indianrail.gov.in/Enquiry/SttnBkngProfFltr.jsp?LangFlag=E
- http://www.fois.indianrail.gov.in/FOISWebPortal/pages/FWP_SttnHelp.jsp
- http://www.fois.indianrail.gov.in/FOISWebPortal/pages/FWP_CRTLocn.jsp
- http://www.fois.indianrail.gov.in/FOISWebPortal/FWP_FrgtRates
- https://www.fois.indianrail.gov.in/foisweb/view/OdrWiseOtsg.jsp
- https://www.fois.indianrail.gov.in/FoisWebsite/resources/pdf/RMC_FIS_160615.pdf
FOIS query/feedback:
Web Information Manager
AMIT KUMAR SHRIVASTAVA
CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS)
(An Organization of the Ministry of Railways, Govt. of India)
Chanakya Puri, New Delhi – 110021
Phone: 24104525, 24106717
Fax: 26877893
Email: writetowim@cris.org.in
Operational Control Centre
OCC/FOIS
CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS)
(An Organization of the Ministry of Railways, Govt. of India)
Chanakya Puri, New Delhi – 110021
Phone :26116439, 24104525 (Extn.231)